Three stages. You keep your accounting system and your accredited provider; what we work on is the data and the configuration behind them, which is the part no connector fills in for you.
Three steps, from finding out where you stand to issuing compliant invoices without thinking about it.
Send us three extracts and get a readiness report. Your provider will validate the file you send them. We find what has to be true before you can send anything: which transaction types your business actually uses and therefore which tax decisions someone has to make, whether your item master carries classification codes, and whether your customer records hold the identifiers the format demands. Want the full breakdown with a fix plan? That is the diagnostic, and it is free.
We clean your customer data, collect missing tax numbers from your counterparties, classify your transaction types, and get HS and SAC codes into your item master — that last one has the longest lead time in the whole programme.
Keep your accounting system and your provider. We watch what comes back, including the documents accepted with warnings that still need review, and we keep the configuration current as the specification changes. It moved through five releases in the last twelve months. Where a change affects a tax position rather than a data field, we flag it for your adviser rather than deciding it ourselves.
You are our core client. Connectors move documents; they do not fill in the data behind them. Your provider will hand you a template without telling you which transaction type applies or what a valid tax number looks like. That is the part we do.
Your software will get connectors. The source data and the tax configuration behind them stay with you, and that is what we work on.
We work alongside your provider as the data specialists, so go-live isn't held up by messy records.
No — proformas are not tax documents. A proforma is not itself an electronic invoice. In-scope tax invoices, commercial electronic invoices and electronic credit notes all go through the system, and a delivery or an advance payment can still trigger a separate invoicing obligation. Your quoting process can stay as it is.
No. Export invoices are still reported to the FTA electronically. Your foreign customer keeps receiving a PDF as usual.
Yes. The legal invoice becomes a structured data file; your PDF stays as the human-readable copy, with your logo and layout.
They do, and they do it well — most publish the rule identifiers and plain-language messages. But validation answers one question: is this file correct? It does not answer the questions that come before it. Is this supply a free-zone supply, and therefore does it need a beneficiary identifier? Is this line zero-rated or exempt, and do you know the difference affects your input VAT recovery? Where do the HS and SAC codes for your catalogue come from? Your provider will tell you the field is missing. It will not tell you what belongs in it. That judgement, and the work of getting your master data into a state where the file can be produced at all, is what we do.
Yes, and it is a specific one. The penalty regime for electronic invoicing does not apply to businesses that issue voluntarily — the exclusion is written into Article 2(2) of Cabinet Decision No. 106 of 2025. The voluntary phase opens on 1 July 2026. A business that joins then has a genuine rehearsal period: a rejection carries no administrative penalty, the process can be corrected in normal working time, and go-live day is uneventful. A business that waits for its mandatory date starts under AED 100 per rejected invoice from the first day. Read the exclusion narrowly, though: it covers the penalties in that decision and nothing else. VAT, contractual, integration and remediation obligations continue throughout, and so do their costs. What is free is the penalty, not the work.
After your deadline: AED 5,000 a month for not implementing, plus AED 100 per in-scope invoice not issued electronically, capped at AED 5,000 a month. Beyond the penalties, documents that fail validation tend to sit in your customer's accounts payable queue rather than getting paid.
No system access, no obligation, and no form to fill in.
Email hello@involane.com or message +971 50 597 2615 on WhatsApp. Tell us what you invoice with and roughly how many items and counterparties you carry. We reply with what to send and how. Do not attach invoice data to that first message — everything we ask for, and the list of things we never ask for, is on one page.